Case Study — Student Governance Review & Transformation
Case Study — Higher Education

Redesigning Student Governance for a Modern, Inclusive University

Programme management of a university-wide initiative to modernise student representation and create a clearer, more accountable and inclusive governance model.

Multi
Workstream Programme
100%
Stakeholder Co-Design
New
Delegation Framework

A Globally Renowned Irish University

Engaged under the sponsorship of the Corporate Secretary, we were tasked with reviewing and redesigning student governance across the institution — spanning every student group and representative body university-wide.


A Complex Landscape Without Clear Accountability

The university's network of student groups had grown complex and hard to oversee. Three core gaps required urgent attention:

  • 1 No decision or delegation framework. Governance structures, roles and responsibilities were poorly defined across the institution.
  • 2 Unclear relationships. The relationship between the university and its student groups lacked the clarity needed for effective oversight.
  • 3 Accountability and reputational risk. Gaps in governance were creating increasing reputational exposure for the institution.

People-Centred Programme Management

We led an intensive programme that placed student groups at the heart of the change — structured across three interconnected phases.

01 Engage

Change Management & Stakeholder Engagement

A robust change management plan ensured proactive communication and meaningful opportunities for all stakeholders to be heard throughout the programme.

02 Review

Comprehensive Current-State Review

We reviewed all student bodies through dedicated workstreams, each accountable for a specific group — ensuring rigour and full institutional coverage.

03 Design

Co-Designed Future Governance Model

Together with university leaders and student representatives, we co-designed new structures, clarified relationships and maintained alignment throughout.


A Streamlined, Transparent Governance Framework

New Governance Structure

Clearly agreed governance structure supported by standard operating procedures across all student bodies.

Financial Oversight

Clearer financial reporting requirements established, delivering significantly improved institutional accountability.

Defined Roles & Responsibilities

Roles and responsibilities explicitly defined across all representative bodies, eliminating ambiguity at every level.

Endorsed Delegation Framework

A new delegation framework formally endorsed — providing a durable foundation for ongoing governance.

Turning a sensitive governance challenge into a collaborative, trusted and sustainable solution — built with the people it serves.

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